BT, a major telecommunications company worth £10.5 billion, is turning to artificial intelligence to protect its business clients from cyber threats. With ongoing attacks on corporations, BT is using patented AI technology to analyze attack data and secure their customers’ technology systems. This move shows BT’s commitment to enhancing cybersecurity and safeguarding businesses from cybercriminals.
BT’s Eagle-i aims AI Cyber Defense to keep customer data safe from hackers.
BT has obtained 725 patents and patent applications related to artificial intelligence in Europe, the United States, and China. Bas Burger, the CEO of BT Business, which serves corporate clients, announced this.
Burger emphasized that the Eagle-i system, launched in 2021, provides guidance on firewall tactics to protect against certain cyber-attacks. BT also uses AI to quickly detect and locate network issues, significantly reducing repair time compared to traditional methods.
He also mentioned that rapid technological progress has raised concerns among some organizations about their technology choices and how they might disrupt operations.
According to a recent survey by BT of 2,000 business leaders, 86% of them feel stressed about making technological decisions while trying to update their businesses. The survey also found that 88% of companies plan to invest in new technologies this year to boost productivity and stay competitive, with tech investments growing by 31% each year.
BT is increasing its focus on artificial intelligence, as it revealed a plan last year to replace around 10,000 jobs with AI. This move is part of a bigger goal to reduce its overall workforce by up to 55,000 positions by 2030.
On Thursday, BT will announce its annual earnings. Analysts predict that the underlying profits will almost hit £8 billion.