Viable AI: Leverage our AI and GPT-3 to automate qualitative data analysis without sacrificing accuracy. Gain insights from customer feedback using advanced AI and NLP technology for analysis. Click here to visit a website
Viable AI Core features
Custom Analysis
- Focus on Business What You Needs
- Train Viable AI to understand what is important for your business.
- Examples: Trends analysis, customer focused product requirements, task prioritization.
Easy Integrations
- Connect with Popular Platforms
- Supports over a dozen platforms, including Zendesk and Intercom.
- Add data through Zapier, CSV, or API connections.
- Two way API allows simple integration into your existing workflows.
Unlimited Team Access
- Flexible Team Sharing
- It will provide unlimited access across your organization.
- You can promotes a customer focus culture within your company.
Dedicated Support
- Personalized Assistance
- You can get help with onboarding and setup.
- Access support through email and live chat.
- They have enterprise plans include a dedicated account representative.
Table of Contents
Save time and ditch spreadsheets with Viable AI our natural language reports. Our tool analyzes feedback from various sources and highlights key themes based on urgency, customer tiers, churn risk and more not just volume or keywords. Read also Best AI Tools For Business Operations 2024
Our AI monitors your feedback weekly to spot new trends, sending updates via email every Monday. Each sentiment comes with quotes, data, and details, so you always know why. Customers use our insights to boost NPS, lower support tickets, speed up product launches, and cut costs.
Viable AI use case ideas
1. Customer Experience
- Resolve Issues Quickly: This tool Identify urgent problems for the affecting customers.
- Improve Satisfaction: This tool will help you to Boost your Net Promoter Score (NPS) and overall customer happiness.
- Reduce Churn: This tool will help you to understand pain points to keep customers coming back.
2. Employee Engagement
- Enhance Feedback: This tool will help you to get suggestion of what employees are saying to improve job satisfaction.
- Address Key Issues: Viable AI highlight pressing topics affecting workplace culture.
- Retain Talent: It will improve employee retention and attract new hires.
3. Marketing Insights
- Understand Your Audience: This tool will help you to discover what your audience needs and wants.
- Create Targeted Campaigns: This tool will help you to develop marketing messages that resonate.
- Validate Your Positioning: It will ensure your branding connects with customers.
4. Product Management
- Build Faster: Create Product Requirement Documents (PRDs) using direct user feedback.
- Identify Features: Highlight the most requested features and common pain points.
- Drive Innovation: Focus on customer-driven product development.
Viable AI Pricing Plans
Viable AI offer three plans mainly.
1. Startup Plan
Designed for early-stage businesses needing insights from a few key data sources.
- Price: $600/month
- Datapoints: Up to 2,000 per month
- Features:
- Unlimited seats and data sources
- Access to hundreds of data integrations
- Dedicated onboarding assistance
- Support via email and live chat
- CSV file support for data uploads
- Data ingestion API for seamless integration
- Custom reports and measurement tools
- Ability to train the AI with your data
- Advanced API access for deeper data connections
- Dedicated support representative
2. Growth Plan
Ideal for growing companies enhancing product, customer experience, or employee feedback programs.
- Price: $1,000/month
- Datapoints: Up to 5,000 per month
- Features:
- All features from the Startup Plan
- Customizable reports for in-depth insights
- Advanced access to APIs for more control
- Focus on iterative feedback loops to refine business operations
3. Enterprise Plan
Best suited for established companies aiming to build strong feedback mechanisms and improve research rigor.
- Price: Custom pricing
- Datapoints: Custom allocation based on needs
- Features:
- Unlimited seats and data sources
- Comprehensive data integrations
- Full onboarding with dedicated support
- Advanced reporting and custom measurement options
- Extensive support for AI training using company data
- Enhanced API access for complete customization
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Start for free with no need for a credit card. Paid plans begin at just $19 per month.